Mautic (Engineering)

Tracking Pixel Code

• Go to Mautic Configuration > Custom Fields > Email, set Publicly updatable: Yes.

• In Mautic, go to Configuration > Tracking Settings > Mautic tracking settings

Make sure to enable “Identify visitor by tracking URL”:

Ensure Mautic Allows CORS Policy

Error:

Access to XMLHttpRequest at 'https://mautic.lovia.life/mtc/event' from origin 'https://erp.lovia.life' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

Issues: #3045.

Solution: in Mautic’s configuration page > System Settings > CORS Settings > you have to make sure to have “restrict domains” turned off or have valid URLs defined

Install Mautic Tracking Code in WordPress

• Install WP Mautic plugin
• Set Mautic URL: https://mautic.lovia.life/
• Put in: wp_footer
• Track user information for logged-in users: Enable if your subscribers can login to WordPress

You can check results by viewing anonymous contacts:

References:

• https://www.youtube.com/watch?v=nFyCOQorsMQ
• https://docs.mautic.org/en/contacts/manage-contacts/contact-monitoring

Install Mautic Tracking Code in ERPNext

• Make sure ERPNext uses Google Tag Manager and has been installed in Website Settings.
• Get the code from Mautic.
• Use Google Tag Manager to add Custom HTML tag then paste Mautic code.