MOTIVATION
Lovia wants to be an all-remote company in order to increase effectiveness and efficiency. (proof that GitLab’s culture works)
REFERENCES
GitLab’s Guide to All-Remote [Manifesto]
The Remote Manifesto
All-remote work promotes:
- Hiring and working from all over the world instead of from a central location.
- Flexible working hours over set working hours.
- Writing down and recording knowledge over verbal explanations.
- Written down processes over on-the-job training.
- Public sharing of information over need-to-know access.
- Opening up every document for editing by anyone over top-down control of documents.
- Asynchronous communication over synchronous communication.
- The results of work over the hours put in.
- Formal communication channels over informal communication channels.
Collaboration Tools
As described in GitLab’s All-Remote Handbook, tools should be formalized and be specific with clear purpose and workflow for each tool. These tools are managed by Technology team.
| Purpose | Tool | Notes |
|---|---|---|
| 👥 Intranet Portal | About Lovia | |
| ✉ Email (server + webmail + mobile app) | Most users use: Gmail Personal setup with forwarder + SMTP (TODO: how to? ask Tech) Some users use: G Suite | Email domains: @lovia.life / @miluv.app / @soluvas.com |
| Yandex.Connect | @work.lovia.life | |
| 📄 General Documents 📆 Calendar/Events | G Suite / Google: Calendar + Drive + Docs + Sheets + Slides + Forms | Google Drive folders must be shared from a G Suite account. |
| ✅ Task List | General tasks: Notion Proprietary software: GitLab Issues – Lovia | Miluv | Soluvas Open source software: GitHub – Soluvas | |
| 💬 Chat | Rocket.chat | Install Rocket.chat client on your desktop & mobile device |
| ⚙ General Workflow | Camunda |
Department-specific Tools
| Department | Tool | Handbook |
| 📈 | Google Analytics Google Search Console Canva Google Ads Facebook Business Manager Google Data Studio Vaizle Intellifluence | 👀 Sales & Marketing Handbook |
| 💲 Finance | Zoho Books | 👀 Finance Handbook |
Processes and Continuous Improvement
As an all-remote company, Lovia is also document-intensive. With it comes processes as first-class members of documentation. To make this formal and scalable, we adopt the Camunda BPM life cycle. (yes, this is a meta-process 😎🤘)
(reference: Real-Life BPMN book)